Right of withdrawal
Certo. Per la versione inglese userei una formulazione giuridica naturale in stile UE, non una traduzione parola per parola da manuale scolastico, che nei testi legali è il modo più rapido per creare mostri.
Right of Withdrawal & Model Withdrawal Form
Consumers have a right of withdrawal in accordance with the following provisions.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
A. Information on the Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the last item of goods.
To exercise your right of withdrawal, you must inform us:
Tiroler Schmuckkastl Armbruster KG
Innsbruckerstraße 22
6100 Seefeld in Tirol
Austria
Tel.: +43 5212 2317
Email: juwelier@armbruster.at
of your decision to withdraw from this contract by means of an unequivocal statement, for example by letter or email.
You may use the model withdrawal form provided below, but this is not mandatory.
Online Withdrawal
You may also exercise your right of withdrawal using the “Withdraw from contract” button displayed in our online shop.
This online function allows you to submit your withdrawal declaration directly to us.
After submitting your online withdrawal declaration, you will immediately receive confirmation on a durable medium, in particular by email, containing information about the content of your withdrawal declaration as well as the date and time on which it was received.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of your right of withdrawal, or to submit your online withdrawal declaration, before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the cost of the least expensive standard delivery method offered by us, without undue delay and no later than fourteen days from the day on which we receive notification of your decision to withdraw from this contract.
Any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us will not be reimbursed.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.
You must return or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract to:
Juwelier Armbruster
Innsbruckerstraße 22
6100 Seefeld in Tirol
Austria
The deadline is met if you send the goods before the fourteen-day period has expired.
You shall bear the direct cost of returning the goods.
Due to the potentially high value of the goods, we strongly recommend that you package the goods carefully and securely for transport and use an insured and trackable shipping method appropriate to the value of the goods.
This recommendation is not a condition for the validity of your withdrawal.
Diminution in Value of Damaged or Excessively Used Goods
You are liable for any diminution in the value of the goods resulting from handling the goods beyond what is necessary to establish their nature, characteristics and functioning.
This may apply in particular in the event of damage, scratches, signs of wear, use or other traces of use, alterations or modifications to the goods, as well as missing components, accessories, original certificates, warranty cards, certificates of authenticity, boxes or other items forming part of the original delivery, provided and to the extent that this results in an actual diminution in the value of the goods.
In such cases, we reserve the right to claim compensation for the actual diminution in value to the extent permitted by law and, where legally permissible, to take this amount into account when processing the reimbursement.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply, in particular, to goods made to the customer’s specifications or clearly personalised to meet the customer’s individual requirements.
This may apply in particular to jewellery that has been individually made or personalised in accordance with the customer’s wishes, provided that the statutory requirements for exclusion of the right of withdrawal are met.
B. Model Withdrawal Form
If you wish to withdraw from the contract, you may complete this form and return it to us.
Use of this form is not mandatory. Alternatively, you may use the “Withdraw from contract” button displayed in our online shop.
To:
Tiroler Schmuckkastl Armbruster KG
Innsbruckerstraße 22
6100 Seefeld in Tirol
Austria
Email: juwelier@armbruster.at
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ():
Goods:
Ordered on () / received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s)
(only if this form is submitted on paper):
Date:
(*) Delete as appropriate.